HCP CASHEW
ISO 9001:2015 & FSSAI Certified | Contai, WB
Call: +91 95631 03645 WhatsApp Sales
Knowledge Base & Help

Frequently Asked Questions

Find quick, detailed answers regarding minimum order quantities, export container loads, payment terms, quality tests, and custom packaging.

What products and cashew grades does HCP Cashew Processing supply?
We process and supply a complete portfolio of whole cashew grades (W180 Jumbo King, W210 Special, W240 Double, W280, W320 American Export Standard, W400), broken and culinary grades (Split LWP, 1/4 Tukri 6-pc, JH 2-piece), as well as value-added Gourmet Slow-Roasted Salted and Spiced Masala cashews in bulk wholesale quantities.
Where is the processing plant located and can we visit?
Our primary processing factory and sales headquarters are located in Basantia, Contai, Purba Medinipur, West Bengal - 721401, India. Bulk buyers and institutional procurement managers are warmly invited to visit our facility to inspect our sorting lines and storage warehouses in person.
What is the Minimum Order Quantity (MOQ) for wholesale orders?
Our standard minimum wholesale order quantity is 100 KG for premium whole grades (W180, W210) and 250 to 500 KG for commercial grades (W240, W320, Splits, Tukri). We also dispatch paid sample trial boxes (1-5 KG) for prospective B2B clients upon request.
How do you guarantee moisture control below 5%?
We use computerized Borma hot-air thermal chambers where kernels are dried on stainless steel trays for several hours under regulated temperatures. Digital moisture analyzers verify that moisture is strictly below 5.0% before entering nitrogen-flushed packaging.
Are your cashew nuts treated with chemical bleaches or sulfur?
No. We maintain a 100% natural, chemical-free processing protocol. Zero hydrogen peroxide, sulfur dioxide, or artificial bleaching chemicals are used. The natural ivory-white color comes purely from careful steam boiling and optical color grading.
How do you handle domestic Indian transport and ocean container export?
For domestic clients across all Indian states, we provide insured road transport via dedicated container trucks and express transport partners. For international export buyers, we provide FOB/CIF container shipping (20ft FCL ~ 15-16 MT, 40ft FCL ~ 25 MT) through Kolkata Port and Haldia Port with complete export documentation.
What export documentation is provided for international shipments?
We provide a complete export documentation suite including Commercial Invoice, Packing List, Certificate of Origin (COO), Phytosanitary Certificate, Container Fumigation Certificate, Certificate of Analysis (COA), and Bill of Lading (B/L).
What packaging options are available? Can you do private labeling?
We offer 2 x 10kg vacuum tins inside corrugated cartons (20kg net), 1 x 25kg multi-layer nylon vacuum bags, and custom private label stand-up zipper pouches (100g, 250g, 500g, 1kg) printed with your brand artwork, barcodes, and nutritional details.

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